About Us
Our Commitment
Tenderness-affiliated companies provide access to Personal Care, Supportive Home Care and Skilled Nursing, through separate service lines. Each service is subject to eligibility, licensure, payor rules, medical necessity, availability, and patient choice.—that enable our clients to live independently, with dignity and respect. We believe that by investing in our team and fostering a positive, supportive work culture, we can provide the best care for our clients, drive company growth, and create a lasting impact on everyone we serve.
Our Vision
To be the employer of choice in our community, recognized for building the best team in Wisconsin and setting the standard in the home care industry. In the coming years, we will continue to expand and enhance the range of health care services we offer, Patients are free to choose any qualified provider. Choosing one Tenderness-affiliated service does not require a patient to use any other affiliated service. Services and referrals, if any, are based on individual needs, eligibility, patient choice, and applicable law., with the goal of becoming a trusted health care organization in Wisconsin. By creating new employment opportunities and delivering exceptional care that promotes well-being and independence, we will improve the lives of our clients and contribute to the economic growth of Wisconsin. Together, we will elevate industry standards, make a lasting impact, and build a healthier, stronger future for all.
Our Values
Integrity
We are committed to honesty and ethical practices, ensuring transparency in all our actions and building trust with clients and colleagues alike.
Compassion
We treat every person with kindness, empathy, and respect, ensuring their needs are at the heart of our services.
Excellence
We strive for the highest quality in our health care services, continually seeking improvement and innovation.
Collaboration
We work together as a team, valuing the contributions of every employee and fostering open communication.
Innovation
We embrace new ideas and technologies to improve our services and create better outcomes for our clients.
Tenderness Health Care / Home Health and Operations
Carrie Herker, RN
Nurse Supervisor
Supports supervision, documentation, and care coordination for applicable services.
Mary Spadafora, RN
Director of Nursing
Supports nursing oversight and applicable clinical operations.
Dimaris Collazo
Quality Assurance Manager
Ensures quality standards and continuous process improvement.
Edwin Escoto
Information Technology Administrator
Manages technology systems and supports daily IT operations.
Jessica Vazquez, OTD
Director of Operations
Supports operational oversight and administrative initiatives across the organization.
*Team members may work with different Tenderness-affiliated entities depending on their role, licensure, responsibilities, and applicable company policies. Each service is provided through the applicable entity and is subject to eligibility, payor rules, medical necessity when applicable, availability, and patient choice.
Insurances Accepted
We Accept MEDICARE, MEDICAID, PRIVATE PAY AND OTHER INSURANCES BELOW. Coverage varies by service, plan, eligibility, authorization, medical necessity, and payor rule. For Uninsured patients please contact our office at (414)-727-8806 for more information. Or email info@tendernesshealthcare.com
Coverage varies by service, plan, eligibility, authorization, medical necessity, and payor rules